Support Request

Use this form to submit a support request for the RLD CCD Seed 2 Sale application. Support requests are being monitored 24 hours a day.

Important Notice: Inventory Change Requests

Please email CCD directly at ccd.compliance@rld.nm.gov for the following requests:

  • Expiration date changes
  • Product type changes
  • Product reversions or corrections
  • Potency changes
  • Other product information corrections

These requests should be sent directly to CCD. Use the support form below for technical issues with the Seed 2 Sale application.

Please provide enough information for us to understand and investigate the issue. Do not include passwords, API authorization tokens, or other sensitive credentials.

Contact Information

You may enter up to 5 email addresses. Separate multiple addresses with commas.
Optional unless the issue is Critical.

Integration Partner / Organization


Issue Information

If available, include any barcodes related to the issue. Providing these can help us investigate the issue more quickly.
Please provide at least 30 characters.
Optional. You may attach up to 5 PNG, JPG, JPEG, WebP, PDF, CSV, TXT, LOG, or JSON files. Maximum 5 MB per file and 20 MB total.
Submit Support Request